Diploma in Hotel Operations & Hospitality Management

Develop practical knowledge and professional skills in hotel operations, front office, housekeeping, food and beverage service and guest relations to prepare students for entry-level careers across the hospitality industry.

2 Years / 4 Semesters • INTAKE: 40

Diploma in Hotel Operations & Hospitality Management

The Diploma in Hotel Operations & Hospitality Management programme provides practical and industry-oriented training in essential hotel and hospitality functions. Students gain knowledge of front office operations, housekeeping, food production, food and beverage service, guest handling and basic hospitality management.

Eligibility

10+2 or equivalent qualification from a recognized board in any stream.

Fee

₹50,000 per year

Scholarship

Merit-based scholarships as per university norms.

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About Program

Build Practical Skills for the Hospitality Industry.

This programme is designed for students seeking practical preparation for careers in hotels, resorts, restaurants and other hospitality establishments. Through classroom learning and hands-on training, students develop essential operational, communication and customer-service skills required in professional hospitality environments.

Explore the Study-Work-Grow Model →

Build Your Career in Hotel Operations & Hospitality

Diploma in Hotel Operations & Hospitality Management

Front Office Executive

Hotel Operations Assistant

Food & Beverage Associate

Housekeeping Associate

Guest Service Executive

Restaurant Service Associate

Hotel Receptionist

Hospitality Supervisor

Guest Relations Assistant

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Program Outcomes

Hotel Operations

Understand the basic functions and daily operations of different hotel departments.

Front Office Skills

Perform fundamental front office activities including reservations, reception and guest assistance.

Housekeeping Practices

Apply essential practices related to room preparation, cleanliness, maintenance and accommodation services.

Food Service Skills

Understand basic procedures involved in professional food and beverage service.

Food Production

Develop foundational knowledge of kitchen operations, food preparation and workplace hygiene.

Guest Handling

Communicate professionally with guests and respond appropriately to common service requirements.

Customer Service

Apply hospitality service principles to support positive and efficient guest experiences.

Hospitality Communication

Demonstrate effective verbal and professional communication in workplace situations.

Service Standards

Understand basic quality and service standards followed across hospitality establishments.

Why Study this program

Hotel operations require well-trained professionals who can deliver efficient services while maintaining quality guest experiences. This programme provides practical exposure to key hotel departments and helps students build the operational and interpersonal skills needed for the hospitality workplace.

Hotel Operations
Front Office
Housekeeping

Frequently Asked Questions

01. What is the duration of the Diploma in Hotel Operations & Hospitality Management?

The programme is designed as a 2-year diploma comprising 4 semesters, combining academic learning with practical and industry-oriented training.

02. What is the eligibility for this programme?

Candidates who have completed 10+2 or an equivalent qualification from a recognized board in any stream may be eligible for admission, subject to university requirements.

03. What career opportunities are available after this diploma?

Graduates can explore entry-level opportunities in hotels, resorts, restaurants, catering services, guest houses, hospitality businesses and other service-oriented establishments.